Laszlo Bock, Senior Vice President of People Operations at Google, kicked off Google’s first-ever re:Work event by talking about the potential to make work better for people everywhere. This is a huge opportunity because we spend more time at work than we do anything else in our lifetime. What if we could improve the experience of work, even just a little, for everyone?
Bock offered a glimpse into Google’s own approach. People often think working at Google is about bean bags, free food, and lava lamps, but it’s really about having a mission that matters – doing work that is meaningful and connected to something bigger. Google starts with the belief that people are good and will do the right thing. From there, it’s easy to give employees freedom, access to information, and autonomy, which allows them to go out and create amazing things.
Just as Google’s product development is driven by user feedback and data, Google’s HR policies are informed by feedback and data. Google uses science, collects data, and runs experiments internally to determine how best to make employees as happy, healthy, and productive as possible. From dissecting the attributes that make a great manager to nudging employees to take advantage of the company’s 401(k) matching, Google uses robust, academic-quality analytics to drive HR decisions.